A negative
review costs you $675
review costs you $675
ALCOHOL DELIVERY profitable, efficient and compliant
Delivering party to your customers can be tricky. Cartwheel’s on-demand delivery management ecosystem is here to help you be safe and efficient.
The ultimate solution forDelivery Management
Cartwheel’s all-in-one delivery management software helps you to control the online delivery orders. With Cartwheel, you can increase repeat orders, save on costs and streamline operations – no matter which delivery model you use.
ORDER TRACKING PAGE
Lets your clients know exactly where their order is on a
custom-branded page. Phone masking for direct, secure
communication with drivers.
store app
Have access to delivery tracking and management on the go in real-time. Get Google review notifications wherever you are.
web dashboard
Manage on-demand and pre-scheduled orders, drivers and routes in one place. The app optimizes routes automatically, enables you to track drivers in real-time, and creates detailed reports, all in one place.
DRIVER APP
In-house drivers can view incoming delivery orders, order details, and map navigation. The App includes age and ID verification for alcohol delivery, photo and signature capture, and barcode scanner.
Proof of delivery tools to ensure compliance
- ID scan You will be able to scan clients' documents to confirm all the necessary data
- ID photocapture for foreign documents Take photos of clients' documents to confirm age and ensure delivery.
- Signature capturE Available on iOS and Android Driver apps for collecting proof of delivery.
- Double protection The driver can’t finish the delivery if some of the information is missing.
How it works
01
order
A сustomer places an order on your website, app, marketplace or by phone.
The order comes to your POS.
02
HYBRID DELIVERY DISPATCH
Your POS sends the order to Cartwheel Dispatch.
Based on pre-set rules (order value, distance, driver availability), Cartwheel automatically dispatches orders to your drivers, and the rest will be outsourced to third party delivery providers.
03
DASHBOARD APP
Order gets to Dashboard App (web and mobile) with all necessary tools to manage the delivery efficiently: AI-powered autodispatch and autobatching, real-time driver tracking, manual driver assignment (if needed).
04
DRIVER APP
Using the Cartwheel Driver App, orders are either auto-assigned to your drivers or claimed on a first-come, first-served basis.
Route Optimization helps deliver orders faster. If you deliver alcohol, ID and Age verification tools keep you compliant.
05
CUSTOMER ORDER TRACKING
Your customer receives a text message with a live-tracking link.
Customize the order tracking page with your brand logo, icons, colors, and even promo banners.
06
Enhance Customer Satisfaction
After delivery, the customer receives a text linking to rate their experience.
Be instantly notified when a client low-rates their order, so you can reach out and solve the issue.
60%
are ready to leave a positive Google review
40%
upgrade their rating from 4 to 5 stars
07
GOOGLE REVIEW BOOSTER
When a customer leaves a 4 or 5-star review they are invited to share their feedback publicly on Google Reviews.
book a delivery consultation
Fill out the form to book a meeting with one of our delivery experts
Reduce costs with dispatch and fleet management tools
Streamline delivery operations, optimize fuel costs and save your team's time with route optimization, driver location with precise ETAs and secure customer-driver communication.
All features
All features
-
Branded tracking page
-
Google reviews integration
-
Dispatch/client mobile app
-
AI-powered auto-dispatch
-
ID and age verification
-
Order self-assignment
-
Order сhecklist
-
Prescheduled deliveries
-
Route optimization
-
Analytics & reports
-
Feedback collection
-
Quick support
Alcohol makes up between 20 and 25% of a restaurant’s income, so it’s important to find new ways of moving it. Let us help you do it right!
Increase repeat orders with our marketing toolkit
Keep customers coming back for more with branded order tracking, promo banners, integrated Google Reviews and a finely tuned delivery process.
- SOLVE PROBLEMS BEFORE THEY HIT YELP Receive notifications every time a customer low-rates their order so you can contact them and solve the problem before it's too late.
- boost your google reviews With Cartwheel’s Google review integration, your customers are invited to share their feedback publicly whenever they leave a 4 or 5-star rating.
- your customers will keep coming back With order tracking, restaurants increase repeat orders by 10%.
* If a negative review turns away 5 to 10% of your potential customers, and 300 people see the negative review with your average sale of $30
** Based on 200 delivery orders per month with an average check size of $30
Simple onboarding
Step 1
Contact us
- Fill out the form
We will get back to you ASAP.
Step 2
Onboarding
- Trainings
- QA sessions
You will have a Personal Onboarding Consultant.
Step 3
Launch
- Additional testing
- QA sessions
- On-time support via phone, email, or Slack channel
Congratulations - you are ready to launch!
Would you like to see Cartwheel in action?
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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