All-in-one
Delivery Solution
Delivery Solution
Scale your courier service by building your own marketplace at the local level, and optimize it with Hybrid Delivery, real-time tracking, Google Reviews integration and more with Cartwheel x Zuppler integration.
The ultimate solution for
Delivery Management
Cartwheel gives you all the tools you need to make your delivery fast, easy, safe, compliant, and profitable. And to provide guaranteed services to your customers, Cartwheel augments your fleet with a backup one.
Take advantage of our integration network to explore more revenue opportunities.
Courier live-tracking, route optimization, smart auto-batching and other powerful features allow you to lower the delivery costs and work smarter, not harder.
Provide guaranteed service to your customers with a backup fleet.
ORDER TRACKING PAGE
Let your clients know exactly where their order is on a custom-branded page. We provide phone masking for direct and secure customer-driver communication.
STORE APP
Track and manage your deliveries in real time from a mobile device.
WEB DASHBOARD
Manage on-demand and pre-scheduled orders, drivers and routes in one place. Create optimized routes and track drivers in real-time.
DRIVER APP
In-house drivers can view incoming orders in detail and use optimized routes. The App is equipped with age and ID verification, photo and signature capture, barcode scanner.
About Zuppler
The Zuppler tools allow restaurants and delivery service providers to control their customer relationship, own their customer data as well as significantly drive profit and growth, with no risk.
Offerings include:
Branded online ordering menus
Branded food ordering websites and apps
Google food ordering integration
Cart upselling
Marketing automation & consumer engagement
and more...
New feature!
With Dispatcher-Driver chat, any available dispatcher can respond to driver requests, ensuring quicker resolutions. We have also added push notifications, photo attachments, and order details in the chat for a more streamlined communication experience.
How it Works
01
Orders
Client places an order on your website powered by Zuppler.
- Access to hundreds of businesses' orders
- Smart order distribution
02
DISPATCHER APP
Order automatically gets to Cartwheel Dispatch (on web and mobile). The app is equipped with all the necessary tools to manage deliveries.
- Auto or manual driver assignment
- AI-powered autodispatch and batching
- Real-time driver tracking
- Access to back-up fleets during peak times
03
DRIVER APP
Drivers accept orders in real-time in the driver app.
- Route optimization
- Proof-of-delivery tools
- Age verification
- Direct chat with dispatchers
04
CUSTOMER TRACKING
When driver picks up the order, the customer will receive a text message with a live-tracking link.
- Online order tracking
- Communication with the driver through masked phone calls and texts
- Custom app branding options for your clients
05
Enhance Customer Satisfaction
After delivery, the customer receives a text linking to rate their experience.
Be instantly notified when a client low-rates their order, so you can reach out and solve the issue.
06
GOOGLE REVIEW BOOSTER
When a customer leaves a 4 or 5-star review they are invited to share their feedback publicly on Google Reviews.
Delivery Management Features
Fleet Management
State-of-the-art driver tracking, automated dispatch, order batching, route optimization and more.
Secure Delivery
Age verification and proof-of-delivery tools: signature capture, barcode scanner, image capture.
Customer Satisfaction
Customisable real-time branded tracking link and Google Reviews integration.
Driver Equipment
Easy-to-use Driver app (IOS and Android) with integrated maps, mileage, tip reports, direct chat with dispatchers, and more.
Seamless Integrations
Seamless access to ordering apps, POS providers, and loyalty platforms through our advanced API.
What partners say about Cartwheel
We’ve been working with Zuppler to provide exceptional online ordering experiences for our restaurant clients for years. Now with Cartwheel, we’re able to offer delivery management, providing restaurants with the cutting edge driver software to manage self-delivery.
Henry Arciolla
Owner LocalFood2Go
Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.
Candice Barnett
Vice President Off-Premises
Dining at P.F. Chang's
Dining at P.F. Chang's
With more than 60 Portillo’s locations nationwide and the highest average unit sales volumes in the fast-casual industry, we have a lot of deliveries to manage. It’s important that our brand is well-represented. Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.
Michael Osanloo
CEO of Portillo’s
Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.
Dino Northway
Senior Manager Off-Premise Dining at Portillo's
With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.
Nick Scarpino
SVP of Marketing at Portillo’s
The right price for you
Our base charge is $0.25 per order. Different price tiers are available depending on your order volume and custom feature requests.
Enterprise pack
Individual solutions
Dedicated team
Custom development
Personal Support
Would you like to see Cartwheel in action?
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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