Deliver more.
Earn more.
Earn more.
Meet the most flexible delivery management software
with real-time tracking, backup drivers and more.
Fully integrated with PAR POS.
with real-time tracking, backup drivers and more.
Fully integrated with PAR POS.
brands who trust us
Hybrid Delivery Benefits
up to
10%
boost in sales with
Real-time Tracking
Real-time Tracking
90% of customers prefer
restaurants with order tracking*
restaurants with order tracking*
- Drive repeat orders with branded real-time tracking
for your on-demand and catering orders - Reduce "Where's my order?" calls and improve
customer satisfaction - Boost engagement with promo banners and
Google Reviews integration - Get access to 50+ delivery service providers
specialising in catering
*ezCater
up to
27%
revenue increase with
Hybrid Delivery
Hybrid Delivery
Unlock more revenue
with hybrid delivery
with hybrid delivery
- Expand delivery reach by adding
third-party drivers to your fleet - Unlock more delivery opportunities in
hard-to-serve areas - Keep online ordering open and never
miss an order - Scale efficiently while maintaining
seamless operations
up to
20%
cost savings with
Fleet Management
Fleet Management
cut costs with all-in-one
fleets management
fleets management
- Increase delivery speed by 22% with AI-optimized
routes and auto-dispatch - Get access competitive rates for third-party delivery
providers - Manage in-house and third-party drivers from one
centralized platform
How it Works
01
Order
A сustomer places an order on your website, app, marketplace or by phone.
The order comes to Toast POS.
02
HYBRID DELIVERY DISPATCH
Toast sends the order to Cartwheel Dispatch. Based on pre-set rules (order value, distance, driver availability, etc.), Cartwheel automatically dispatches priority orders to your drivers, and the rest will be outsourced to third-party delivery providers.
03
DASHBOARD APP
Order gets to Dashboard App (available on web and mobile) with all necessary tools to manage the delivery efficiently: AI-powered autodispatch and autobatching, real-time driver tracking, manual driver assignment (if needed).
04
DRIVER APP
Using the Cartwheel Driver App, orders are either auto-assigned to your drivers or claimed on a first-come, first-served basis.
Route Optimization helps deliver orders faster. If you deliver alcohol, built-in ID and Age verification tools keep you compliant.
05
CUSTOMER ORDER TRACKING
Your customer receives a text message with a live-tracking link.
Customize the order tracking page with your brand logo, icons, colors, and promo banners.
06
PREVENT NEGATIVE REVIEWS
After delivery, the customer receives a text linking to rate their experience.
Be instantly notified when a client low-rates their order, so you can reach out and solve problems before they are on Yelp.
07
GOOGLE REVIEW BOOSTER
When a customer leaves a 4 or 5-star review they are invited to share their feedback publicly on Google Reviews.
60%
leave a positive Google review within the first month after the feature implementation
20%
are still willing to leave a positive review after a year
Third-Party delivery
Make third-party delivery feel like in-house! Enhance your customer experience and
boost repeat orders with branded tracking links and Google Reviews integration.
boost repeat orders with branded tracking links and Google Reviews integration.
lower rates
Leveraging our vast client network, we have negotiated low pricing with third-party delivery providers, which can be even further reduced for operators with substantial delivery volume. With no commission!
Save
costs
fallback DSP
if your preferred fleet is not available, other services always have your back
Save
reputation
real-time tracking
be always aware of where all third-party drivers are in real time with built-in tracking
Save
time
custom branding
boost repeat orders with branded tracking links and Google Reviews integration
Save
customers
Get your free ebook
Keep up with the pizza delivery market with our "Top-5 Trends
Affecting Pizza Delivery Revenue in 2025" ebook.
Affecting Pizza Delivery Revenue in 2025" ebook.
In-house delivery
delivery management tools
AI-powered auto-dispatching
Proof of delivery tools
Smart routing
Order checklist
ID and Age verification for alcohol
Marketing suite
Branded real-time tracking link
Promotional banners
Online review booster
Reports and analytics
Analyze KPIs from time order placed to time order delivered
Track shift hours, number of deliveries, miles driven, etc.
Driving behavior reports
Review customers' ratings of drivers
Store, Regional, and HQ-levels
integrations
Cartwheel provides your with an extensive list of integrations to choose from. You get seamless access to ordering apps, POS, loyalty platforms, delivery providers, and more through our advanced API.
What partners say about Cartwheel
Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.
Candice Barnett
Vice President Off-Premises
Dining at P.F. Chang's
Dining at P.F. Chang's
With more than 60 Portillo’s locations nationwide and the highest average unit sales volumes in the fast-casual industry, we have a lot of deliveries to manage. It’s important that our brand is well-represented. Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.
Michael Osanloo
CEO of Portillo’s
Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.
Shannon Hajverov
Head of Business Development & Product Partnerships at ChowNow
Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.
Dino Northway
Senior Manager Off-Premise Dining at Portillo's
With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.
Nick Scarpino
SVP of Marketing at Portillo’s
Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery. Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.
Simon Stone
Local Marketing Manager at Tacos 4 Life
Would you like to see Cartwheel in action?
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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