The ultimate solution forDelivery Management
Cartwheel automatically dispatches all of your delivery orders that come from your website or app, a marketplace, or by phone.
Cartwheel can help your restaurant or store reinvent delivery operations, save your team’s time, and boost revenue, no matter which type of delivery you use.
Portillo's Case Study
Powerful tools toMake every delivery profitable
INCREASE REPEAT ORDERS
Deliver an outstanding experience so your customers keep coming back:
- сustomize the order journey with your brand’s logo and icons
- give your customers control over delivery thanks to real-time order tracking
- promote special deals for the next order to boost your revenue
REDUCE YOUR COSTS
Streamline your delivery operations and save your team's time:
- provide driver location with real-time ETA's
- easy, secure communications between customer and driver
- smart dispatch automatically chooses the best driver: in-house or third party
IMPROVE ONLINE BRAND REPUTATION
Control customer satisfaction and boost positive Google reviews:
- collect and analyze customer feedback
- avoid negative reviews by getting an instant, actionable alert when your customer low-rates their order
- boost your Google reviews by asking happy customers to share their positive feedback publicly
- Individual solutions
- Dedicated team
- Custom development
- Personal support
- 600 transactions per location
- Branded tracking page
- Custom promo banners
- Real-time tracking for customers
- Google reviews integration
- Dispatch/client mobile app
- Prescheduled deliveries
- AI-powered auto-dispatch
- DoorDash Drive Smart Dispatch
- Order self-assignment
- Order сhecklist
- Phone masking
- ID and age verification
- Analytics & reports
- Feedback collection
What partners say about Cartwheel
Cartwheel’s technology makes it easy for merchants to adopt and manage delivery, whether via in-house or outsourced drivers. Square is excited to have Cartwheel as of the first companies to access our updated delivery API. We believe Cartwheel is among the best in the market to give our Sellers the flexibility, control, and more importantly, economics that restaurants need to succeed.
at P.F. Chang's
Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.
Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.
Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.
Manager at Potbelly
With Cartwheel, our delivery program is as customizable as our menu. Since implementing Cartwheel’s tools, Potbelly has been able to offer faster, more efficient delivery to our customers from more than 400 locations nationwide.
Off-Premise Dining at Portillo's
Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.
With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.
Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery. Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.
- Fill out the form
We will get back to you ASAP.
- QA sessions
You will have a Personal Onboarding Consultant.
- Additional testing
- QA sessions
- On-time support via phone, email, or Slack channel
Congratulations - you are ready to launch!