Restaurants Delivery Management Software

The ultimate solution forDelivery Management

Cartwheel automatically dispatches all of your delivery orders that come from your website or app, a marketplace, or by phone.

Cartwheel can help your restaurant or store reinvent delivery operations, save your team’s time, and boost revenue, no matter which type of delivery you use.

HYBRID DELIVERY
- For those peak times when you lack in-house drivers, Cartwheel automatically taps into outsourced driver fleets. Set automatic rules for which orders you want to self-deliver (based on value, tips, distance), and which ones to send to DSP.
IN-HOUSE DELIVERY
- Streamline your self-delivery operations with driver apps, managers dashboards, and real-time tracking for customers.
OUTSOURCED DELIVERY
- Expand your deliveries with driver networks like DoorDash Drive. Make your outsourced delivery feel like in-house with Cartwheel's branded tracking links.

ORDER TRACKING PAGE Lets your clients know exactly where their order is on a custom-branded page. Phone masking for direct, secure communication with drivers.

STORE APP Track and manage your deliveries in real time.

WEB DASHBOARD Manage on-demand and pre-scheduled orders, drivers and routes in one place. Create optimized routes and track drivers in real time.

DRIVER APP In-house drivers can view incoming delivery orders, order details, map navigation. The App includes age and ID verification, photo and signature capture, barcode scanner.

Portillo's Case Study

Learn how Portillo's launched their Hybrid Delivery^™ program with Cartwheel and boosted customer satisfaction.

Powerful tools toMake every delivery profitable

INCREASE REPEAT ORDERS

Deliver an outstanding experience so your customers keep coming back:

сustomize the order journey with your brand’s logo and icons
give your customers control over delivery thanks to real-time order tracking
promote special deals for the next order to boost your revenue

REDUCE YOUR COSTS

Streamline your delivery operations and save your team's time:

provide driver location with real-time ETA's
easy, secure communications between customer and driver
smart dispatch automatically chooses the best driver: in-house or third party

IMPROVE ONLINE BRAND REPUTATION

Control customer satisfaction and boost positive Google reviews:

collect and analyze customer feedback
avoid negative reviews by getting an instant, actionable alert when your customer low-rates their order
boost your Google reviews by asking happy customers to share their positive feedback publicly

Compare plans

Monthly Yearly Save
20%

Number of locations:

1-2 3-10 11-50

$ 149 /mo

per location

$ 119 /mo

per location

$ 99 /mo

per location

Number of locations:

1-2 3-10 11-50

$ 119 /mo

per location

$ 99 /mo

per location

$ 79 /mo

per location

CHOOSE PLAN

Enterprise pack

Individual solutions
Dedicated team
Custom development
Personal support

CONTACT SALES

Includes all these features and more All features

600 transactions per location
Branded tracking page
Custom promo banners
Real-time tracking for customers
Google reviews integration

Dispatch/client mobile app
Prescheduled deliveries
AI-powered auto-dispatch
DoorDash Drive Smart Dispatch
Order self-assignment

Order сhecklist
Phone masking
ID and age verification
Analytics & reports
Feedback collection

What partners say about Cartwheel

Bryan Solar Head of
Restaurants

Cartwheel’s technology makes it easy for merchants to adopt and manage delivery, whether via in-house or outsourced drivers. Square is excited to have Cartwheel as of the first companies to access our updated delivery API. We believe Cartwheel is among the best in the market to give our Sellers the flexibility, control, and more importantly, economics that restaurants need to succeed.

Candice Barnett Vice President
Off-Premises Dining
at P.F. Chang's

Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.

Shannon Hajverov Head of Business Development & Product Partnerships at ChowNow

Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.

Michael Osanloo CEO
of Portillo’s

Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.

Sam Martinez Business Systems
Manager at Potbelly

With Cartwheel, our delivery program is as customizable as our menu. Since implementing Cartwheel’s tools, Potbelly has been able to offer faster, more efficient delivery to our customers from more than 400 locations nationwide.

Dino Northway Senior Manager
Off-Premise Dining at Portillo's

Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.

Nick Scarpino SVP of Marketing
at Portillo’s

With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.

Simon Stone Local Marketing Manager at Tacos 4 Life

Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery. Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.