The Hybrid Delivery system is fully automated and takes less than one second per order.
Mix-and-Match Your Rules
hybrid delivery benefits
encourage repeat orders by incorporating branded tracking links and integrating with Google Reviews.
How it Works
A customer places an order through your website, app, marketplace, or by phone. Once placed, the order is sent to your POS system.
Following predefined criteria such as order value, distance, driver availability, and more, Cartwheel automatically assigns high-priority orders to your drivers, while entrusting the rest to reliable third-party delivery providers.
When an order reaches the Dashboard App, which is accessible on both web and mobile, you'll find all the essential tools for efficient delivery management, including AI-driven autodispatch and autobatching, real-time driver tracking, and the option for manual driver assignment when necessary, etc.
With the Cartwheel Driver App, orders are assigned automatically to your drivers or can be claimed on a first-come, first-served basis.Route Optimization ensures quicker order deliveries, and for those handling alcohol, the app features built-in ID and age verification tools to maintain compliance.
Your customer receives a text message containing a live-tracking link.
Personalize the order tracking page by adding your brand logo, icons, colors, and promotional banners.
Following delivery, the customer receives a text message with a link to rate their experience. You'll receive instant notifications if a customer rates their order poorly, allowing you to promptly address issues before they potentially appear on Yelp.
If a customer leaves a 4 or 5-star review, they are encouraged to publicly share their feedback on Google Reviews.