Portillo's Case Study
their hybrid delivery program with Cartwheel
Optimize your order flow
Streamline your delivery operations and save on operational costs and commissions
Control customer journey
Provide your customers with outstanding experience and strengthen your brand loyalty
Open new business channels
Take advantage of our integration network to explore more revenue opportunities
For Couriers by Couriers
We got our start in 2012 running one of the most successful delivery restaurants in LA. Two years later we moved into the restaurant delivery outsourcing business.
Since we couldn’t find exactly the right software for the job at hand, we figured we’d just go right ahead and build our own. Why not, right?
So we developed Cartwheel. Since its inception, we’ve been consistently building it out, adding new features, and integrating new systems whenever the need arises.
After being approached by other companies looking for a powerful last-mile delivery management system, we decided it was high time to put Cartwheel out into the world!
Funded by same investors who also backed:
As the pandemic hit, offering delivery changed from a luxury to a necessity. Is your business ready to adapt?
For companies that are only now thinking about launching delivery, we provide a complete turnkey solution to help you start and manage your new service.
For businesses that already have their delivery fleet, we provide a full-feature stack to streamline your operations and save on costs.
State-of-the-art driver tracking, automated dispatch and route optimization.
Real-time SMS delivery updates, driver location tracking and a feedback collection tool.
Offering an easy-to-use app (IOS or Android) with maps integration, miles and tips reports.
Access ordering apps, POS providers and loyalty platforms through our advanced API.
Get a delivery consultation
Let's explore how we can elevate your delivery game. Whether your company has a fleet already or self-delivery is just on the horizon, feel free to reach out to one of our specialists.
You are in good hands
What our clients
With Cartwheel, we are able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for delivery fulfillment, we have been able to cross-train our staff so that they can become drivers for our own fleet.
We have been in courier business for over 30 years doing every kind of delivery there is. Our main focus has been in the medical field; Hospitals, Labs, Blood Banks and Pharmaceutical deliveries. We used some legacy software for dispatching but it wasn't tailored towards our needs. Only after we discovered Cartwheel, we finally found the perfect solution for our operations. This app was basically built for my business. Also, when we needed something added they did it without question. What's unique about Cartwheel is that they have a separate business app for our business clients. None of the companies we looked at had that option. Thank you, Cartwheel.
Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery.
Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.
If you're looking to streamline your catering business and save on time and money, Cartwheel is definitely the way to go.