Running a delivery operation means making decisions every day: Are our drivers keeping up? Where are we seeing delivery issues? How much are third-party delivery problems costing us? And when customers have a bad experience, what actually went wrong? The answers are often spread across different systems, making it difficult to see the bigger picture. … Continued
At the beginning of 2026, we wrote about a shift taking place across enterprise pizza: brands are moving from legacy technology stacks toward modern, integrated ecosystems built around best-in-breed partners. Delivery is an important part of that transition. Pizza brands need technology that can support in-house drivers, third-party delivery, peak demand and the guest experience … Continued
Product: CartwheelTopic: Catering tracking, delivery visibility, driver managementAudience: Restaurant operators, catering teams, dispatchers, IT/ops What does Cartwheel do for catering delivery? Cartwheel helps restaurants run catering delivery from start to finish: assign the right driver (or delivery partner), keep the recipient informed, and give your team clear visibility until the order is delivered. What is … Continued
AI is no longer a buzzword in restaurant delivery, and it is no longer optional for brands that want to scale without adding labor and complexity. We are already seeing measurable outcomes from AI-powered delivery operations, including deployments in which operators reported saving teams time, increasing speed of deliveries, and reducing costs after moving off … Continued
As 2025 comes to a close, we’re taking a moment to reflect on the partnerships we deepened, the progress we made, and the product we shipped together. Huge thanks to our customers, partners, and the Cartwheel team for the trust and collaboration that helped turn ambitious plans into production-ready solutions. This year, we focused on … Continued
We’re pleased to announce our integration with Stuart, one of Europe’s leading delivery providers operating in over 120 cities. Through this partnership, businesses powered by Cartwheel can connect to Stuart’s strong courier network, enabling fast, flexible, and reliable delivery across food, grocery, retail, and more. Why Stuart Adds Value Cartwheel’s International Path Expanding into the … Continued
Security and trust have always been central to the way we work at Cartwheel. From the outset, we have adhered to practices that align with the expectations of our enterprise restaurant partners like Potbelly, Portillo’s, P.F. Chang’s and others, who hold us to the highest standards in terms of data handling and operational reliability. Now, … Continued
Cartwheel’s restaurant delivery management platform is now available with Uber Direct integration in Canada, the UK, and Australia, extending a successful three-year partnership that began in the U.S. With this expansion, restaurants can streamline delivery operations through Cartwheel while leveraging Uber Direct’s courier network — all without losing control of branding, pricing, or customer data. … Continued
The holiday season brings a surge in food delivery and catering orders, with chicken dishes topping the list of consumer favorites. As traditional holiday meals become more expensive, diners are turning to quick-service restaurants for convenient, high-quality alternatives. In fact, UberEats reports that chicken tenders and fries ranked as the most popular delivery combination in … Continued
We’re thrilled to share what’s next for Cartwheel in 2025! This year, we’re doubling down on our commitment to transforming delivery operations and empowering businesses to scale seamlessly. Our focus will center on three key areas: catering, new verticals like convenience stores and groceries, and international expansion. Here’s a closer look at what’s ahead: 1. … Continued
See How We Delivered in 2024 🚀 What a ride it’s been! In 2024, Cartwheel traveled new roads, built incredible partnerships, and delivered game-changing solutions for the restaurant industry, with a special focus on catering. From onboarding amazing new clients like Delivery.com, Wings Over, and Catalogue, to partnering with leaders like Relay, SkipGo, and DeliverThat, we expanded … Continued
Cartwheel has made significant strides in the pizza industry in the past year, including forming strategic partnerships with giants like Lou Malnati’s, Rosati’s, and Mr. Jim’s. These collaborations, alongside our latest integration with Arrow POS—a point-of-sale system tailored for the unique needs of pizza restaurants—underscore our dedication to revolutionizing pizza delivery. These partnerships mark a … Continued
Buckle up, because we’re gearing up for an incredible ride in 2024! Our dedicated team has been working tirelessly to bring you an array of phenomenal product updates that promise to elevate your experience with us. Get ready for a year filled with excitement, enhanced user journeys, and a host of brand-new features that will … Continued
As the year comes to a close, we wanted to take a moment to express our heartfelt gratitude for being a part of the Cartwheel family. 🤗 It’s been an incredible journey, and we’re excited to share some of the highlights that made 2023 truly special. 100+ Integrations and Partners In 2023, Cartwheel has turned … Continued
As the holiday season approaches, the delightful aroma of roasted turkey, spicy gingerbread cookies, and savory prime rib fills the air. For many, this time of year is synonymous with family gatherings, festive parties, and delicious food. However, a significant shift has been occurring in recent years. More and more people are ordering catering services … Continued
In today’s digital age, choosing software can make or break your business. Whether you’re a startup trying to disrupt the market or an established enterprise looking to streamline operations, selecting the right software is crucial. With countless options available, paying close attention to several critical factors when making your decision is essential. In this blog … Continued
If you’re a fan of delicious pizza and cutting-edge technology, get ready to be wowed. Pizza Roboto, also known as Mamma Ramona’s Restaurant, is making waves in the world of dining with its latest announcement – a strategic partnership with Cartwheel, the leading enterprise delivery management platform. This partnership is ready to revolutionize the way … Continued
In the world of catering, efficiency is key, and renowned restaurant brand P.F. Chang’s has set the bar high with its commitment to delivering top-notch dining experiences to its customers. Thanks to a strategic partnership with Cartwheel, the leading enterprise delivery management platform, P.F. Chang’s is revolutionizing its catering capabilities, making it easier than ever … Continued
We are excited to present a new addition to the Cartwheel product family – Cartwheel Dispatch App for iPad. Efficiently manage orders, assign drivers, and track order updates in real time. It’s like having a superpower for your delivery operations! Here are some key features to boost your efficiency and automation 📦 Efficient Order Management: … Continued
The COVID-19 pandemic has fundamentally changed the restaurant industry, causing many to shift to delivery and takeout options to stay afloat. As a result, there has been a surge in demand for delivery drivers, but unfortunately, there’s a shortage of drivers to meet this demand. Chains like Domino’s and Pizza Hut doing pizza delivery are … Continued
We are happy to announce our partnership with Uber Direct, a renowned provider of white-label food delivery logistics solutions, to meet the growing demand for efficient delivery solutions in the restaurant industry. This collaboration aims to bring enhanced hybrid delivery capabilities to restaurants worldwide, setting a new industry standard for white-label fulfillment. Through the integration … Continued
We are happy to announce our partnership with Zuppler, a leading provider of online ordering systems for restaurant delivery services (RDS) and delivery service providers (DSP). We have joined forces to offer comprehensive solutions to power online ordering and delivery for RDS and DSP businesses. Customizable Solutions for RDS and DSP Businesses By partnering with … Continued
Are you tired of struggling to coordinate orders with your delivery drivers? Do you feel like you’re in the dark when communicating with them, leading to delays and unhappy customers? A common problem in the food delivery industry is the lack of effective communication between restaurants and drivers. But fear not! We have a solution … Continued
Restaurants offering catering services have seen significant improvements in order volume, order value, and overall tips thanks to Olo and Hybrid Delivery technology from the on-demand delivery management platform Cartwheel. Cartwheel’s state-of-the-art software and Olo’s leading open SaaS platform for restaurants have produced excellent results for restaurants like Illegal Pete’s. Illegal Pete’s, a Colorado-based group … Continued
Last-mile delivery refers to the final stage of the delivery process, where the package is transported from a transportation hub to its final destination. The term “last mile” refers to the final stretch of the delivery journey, often considered the most critical and challenging part of the delivery process. This blog post will explore last-mile … Continued
The pizza industry has been a standout performer in recent years, with sales in the U.S. alone reaching a staggering $55 billion in 2022. This is primarily due to the convenience, affordability, and widespread popularity of pizza as a meal option, particularly for delivery. The rise of specialty pizza shops coupled with the efforts of … Continued
Restaurants have always relied on third-party delivery apps like DoorDash and GrubHub to get their food to customers. These apps have become especially popular during the global pandemic, but their success has also permanently changed the restaurant business. Now, customers expect their meals to be delivered quickly and easily. However, there are many benefits to … Continued
