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Revolutionizing Pizza Delivery: Cartwheel’s Strategic Moves in the Pizza Industry

Cartwheel has made significant strides in the pizza industry in the past year, including forming strategic partnerships with giants like Lou Malnati’s, Rosati’s, and Mr. Jim’s. These collaborations, alongside our latest integration with Arrow POS—a point-of-sale system tailored for the unique needs of pizza restaurants—underscore our dedication to revolutionizing pizza delivery. These partnerships mark a significant step in our mission to enhance delivery services within the pizza industry.

Collaborating with Leading Brands for Pizza Delivery

Our commitment to enhancing the pizza delivery experience has led to partnerships with some of the biggest names in the industry: Lou Malnati’s, Rosati’s, and Mr. Jim’s. These renowned chains have chosen Cartwheel as their delivery management partner, trusting us to uphold their reputation for quality and efficiency. Each of these brands brings a unique flavor to the pizza world, and we’re happy to support them in delivering that excellence to customers’ doorsteps.

Surviving the Pizza Delivery Rush: Super Bowl & Valentine’s Success

During the high-demand periods of Valentine’s Day and the Super Bowl, our customers experienced a dramatic surge in delivery orders, with increases of 247% on Valentine’s Day and 223% on Super Bowl Sunday compared to a typical day in February. These peak days can push any operation to its limits. However, clients utilizing our flexible hybrid delivery tools managed and excelled during this rush. 

Related: Check out our article 3 Ways Pizza Shops Can Prepare for Heightened Thanksgiving Demand

Remarkably, restaurants employing the Hybrid Delivery model saw an average delivery time of 39 minutes versus 57 minutes for those not using the Hybrid on these peak days. This efficiency highlights the reliability of our system, which was able to keep up with the demand and provide 100% stability during these busy times, ensuring customer satisfaction and loyalty.

Serving Every Slice: Cartwheel’s Toast Integration

Beyond collaborating with well-known brands, Cartwheel has also been dedicated to supporting small and medium-sized businesses, showcasing our commitment across the entire pizza industry spectrum. A year ago, we took a significant step by integrating with Toast, a comprehensive restaurant management platform. This ongoing partnership has already proven successful, with dozens of brands utilizing the integration to enhance their delivery services. It allows us to provide customized delivery solutions to a wide range of restaurants, from local gems to well-established chains.

case study pizza delivery

By providing these businesses with advanced delivery management tools, we’re enabling them to streamline their operations, improve customer satisfaction, and, ultimately, increase sales. By joining forces with Toast, we’re making sure every pizza restaurant has the chance to grow and succeed.

“We use our own drivers as well as third-party drivers. Cartwheel’s driver tracking and delivery management tools have helped us improve the customer experience.”
Michael DeNunzio, owner of Fine Folk Pizza

Integrating with Arrow POS: A Game-Changer for Pizza Restaurants

Arrow POS stands out for pizza restaurants, thanks to its user-friendly design and features specifically tailored for the pizza industry. It’s an excellent complement to Cartwheel’s advanced delivery solutions. Through this partnership, we enable a smooth delivery process that integrates directly with a restaurant’s POS system, making everything from taking orders to delivery hassle-free. By collaborating with Arrow POS, Cartwheel enhances its ability to equip pizza restaurants with the essential tools they need to stand out and succeed in today’s competitive landscape. This synergy not only simplifies operations but also helps businesses optimize their delivery services to meet customer expectations for speed and quality.

Cartwheel’s foray into the pizza industry is marked by strategic partnerships and technological integrations that promise to elevate the delivery experience for restaurants and customers. As we look to the future, we remain focused on delivering excellence, one pizza at a time. Join us in this exciting journey as we continue to revolutionize pizza delivery, making it faster, easier, and more reliable than ever.

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