Scale your
courier service
courier service
With Cartwheel delivery management software. For DSP, RDS, and other courier businesses.
New Partnership
Find out how your DSP or RDS company can build and customize multi-vendor marketplaces at the local level, manage and optimize the logistics of deliveries.
The ultimate solution for
Delivery Management
Cartwheel gives you all the tools you need to make your delivery fast, easy, safe, compliant, and profitable. And to provide guaranteed services to your customers, Cartwheel augments your fleet with a backup one.
Take advantage of our integration network to explore more revenue opportunities.
Courier live-tracking, route optimization, smart auto-batching and other powerful features allow you to lower the delivery costs and work smarter, not harder.
Provide guaranteed service to your customers with a backup fleet.
ORDER TRACKING PAGE
Let your clients know exactly where their order is on a custom-branded page. We provide phone masking for direct and secure customer-driver communication.
STORE APP
Track and manage your deliveries in real time from a mobile device.
WEB DASHBOARD
Manage on-demand and pre-scheduled orders, drivers and routes in one place. Create optimized routes and track drivers in real-time.
DRIVER APP
In-house drivers can view incoming orders in detail and use optimized routes. The App is equipped with age and ID verification, photo and signature capture, barcode scanner.
New feature!
With Dispatcher-Driver chat, any available dispatcher can respond to driver requests, ensuring quicker resolutions. We have also added push notifications, photo attachments, and order details in the chat for a more streamlined communication experience.
How it Works
01
Orders
Client places an order on your website/app or via one of our partners.
- Access to hundreds of businesses' orders
- Smart order distribution
02
DISPATCHER APP
Order automatically gets to Cartwheel Dispatch (on web and mobile). The app is equipped with all the necessary tools to manage deliveries.
- Auto or manual driver assignment
- AI-powered autodispatch and batching
- Real-time driver tracking
- Access to back-up fleets during peak times
03
DRIVER APP
Drivers accept orders in real-time in the driver app.
- Route optimization
- Proof-of-delivery tools
- Age verification
- Direct chat with dispatchers
04
CUSTOMER TRACKING
When driver picks up the order, the customer will receive a text message with a live-tracking link.
- Online order tracking
- Communication with the driver through masked phone calls and texts
- Custom app branding options for your clients
05
COMPLAINT PREVENTION
Get notified if a client low-rates the order.
- Contact customers to solve problems before they reach the restaurant
- Improve relationships with your clients
06
HELP CLIENTS IMPROVE
THEIR ONLINE PRESENCE
THEIR ONLINE PRESENCE
User is invited to share a public feedback on Google when they leave a 4- or 5-star review.
- Give your clients an opportunity to improve their reputation on Google
Features for Courier Services
Fleet Management
State-of-the-art driver tracking, automated dispatch, order batching, route optimization and more.
Secure Delivery
Age verification and proof-of-delivery tools: signature capture, barcode scanner, image capture.
Customer Satisfaction
Customisable real-time branded tracking link and Google Reviews integration.
Driver Equipment
Easy-to-use Driver app (IOS and Android) with integrated maps, mileage, tip reports, direct chat with dispatchers, and more.
Seamless Integrations
Seamless access to ordering apps, POS providers, and loyalty platforms through our advanced API.
What partners say about Cartwheel
Cartwheel’s powerful network of partners led us to offerings from Olo and Omnicart, and their combined offerings have enabled JackRabbit to consolidate and optimize our tech stack. We are now well-positioned to scale to new regions and are excited about the opportunities ahead thanks to our partnership.
Kevin Polk
Owner at JackRabbit Deliveries
Opportunities in the delivery industry are huge, but the logistics of running a courier service are complicated. Cartwheel and Nash together provide a cohesive delivery management platform that has allowed FULFLLD to launch new markets and keep up with the incredible demand of our customers.
Levy Yakubov
Founder at FULFLLD
Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.
Candice Barnett
Vice President Off-Premises
Dining at P.F. Chang's
Dining at P.F. Chang's
With more than 60 Portillo’s locations nationwide and the highest average unit sales volumes in the fast-casual industry, we have a lot of deliveries to manage. It’s important that our brand is well-represented. Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.
Michael Osanloo
CEO of Portillo’s
Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.
Shannon Hajverov
Head of Business Development & Product Partnerships at ChowNow
Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.
Dino Northway
Senior Manager Off-Premise Dining at Portillo's
With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.
Nick Scarpino
SVP of Marketing at Portillo’s
Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery. Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.
Simon Stone
Local Marketing Manager at Tacos 4 Life
Case study
Learn how the courier company FULFLLD scaled from 5 cities to 8 in just 3 months while achieving a 98% on-time delivery rate, reducing time-to-quote by 30%.
The right price for you
Our base charge is $0.25 per order. Different price tiers are available depending on your order volume and custom feature requests.
Enterprise pack
Individual solutions
Dedicated team
Custom development
Personal Support
Would you like to see Cartwheel in action?
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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