State-of-the-art
Hybrid Delivery Platform
and get rid of operational pain.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/top/img-mob-min.1e31fe.png)
outsourced drivers
real-time tracking
delivery costs
Hybrid Delivery
Hybrid Delivery is a fully automatic process that takes about 1 second per order.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/delivery-types/hybrid-delivery/mob-min.c15025.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/delivery-types/hybrid-delivery/big-min.28f415.png)
Mix-and-Match Your Rules
the day
SIZE
availability
Throttling
Polygons
hybrid delivery benefits
shortages? Turning off online
ordering during peak hours?
your fleet with outsourced drivers and
unlock up to 20% more revenue
house or outsource the order takes
up to 10 minutes
to either in-house or outsourced
drivers in less than 1 second
control over customer
experience?
house with branded tracking links
and review platforms integrations
Cartwheel for Dispatchers
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-dispatchers/1-min.30f3d5.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-dispatchers/2-min.4ceb48.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-dispatchers/3-min.45d51d.png)
Cartwheel for Drivers
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/app-store.c125bc.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/stars.c70014.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/play-store.9b9cab.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/stars.c70014.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/1-min.10b4af.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/2-min.6a8bb4.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/3-min.2e5c6c.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-drivers/4-min.0c6374.png)
Cartwheel for your Customers
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-customers/1-min.499fe6.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-customers/2-min.055884.png)
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/features/for-customers/3-min.adff18.png)
How it Works
A сustomer places an order on your website, app, marketplace or by phone.
The order comes to your POS.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/1.22eb5c.png)
The order gets to Cartwheel Dispatch. Based on pre-set rules (order value, distance, driver availability, etc.), Cartwheel automatically dispatches priority orders to your drivers, and the rest will be outsourced to third-party delivery providers.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/features-2.1e6615.png)
Order gets to Dashboard App (available on web and mobile) with all necessary tools to manage the delivery efficiently: AI-powered autodispatch and autobatching, real-time driver tracking, manual driver assignment (if needed).
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/3.56e8d8.png)
Using the Cartwheel Driver App, orders are either auto-assigned to your drivers or claimed on a first-come, first-served basis.
Route Optimization helps deliver orders faster. If you deliver alcohol, built-in ID and Age verification tools keep you compliant.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/4.dbefc8.png)
Your customer receives a text message with a live-tracking link.
Customize the order tracking page with your brand logo, icons, colors, and promo banners.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/5.0760db.png)
After delivery, the customer receives a text linking to rate their experience.
Be instantly notified when a client low-rates their order, so you can reach out and solve the issue.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/6.5064e8.png)
When a customer leaves a 4 or 5-star review they are invited to share their feedback publicly on Google Reviews.
![](https://trycartwheel.com/app/themes/cartwheel/public/images/landings/partials/how-it-works/7.6959ec.png)
in action!