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Grow your
delivery business

with Cartwheel’s state-of-the-art delivery management software. For in-house, outsourced and Hybrid deliveries.

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Top brands who trust us

The ultimate solution for ChowNow Delivery Management

Cartwheel helps your restaurant streamline your ChowNow’s delivery operations no matter which delivery model you use.

Improve customer satisfaction, save your team’s time and boost your revenue with Cartwheel!

  • HYBRID DELIVERY

    • For those peak times when you lack in-house drivers, Cartwheel automatically taps into outsourced driver fleets. Set automatic rules for which orders you want to self-deliver (based on value, tips, distance), and which ones to send to DSP.

  • IN-HOUSE DELIVERY

    • Streamline your self-delivery operations with driver apps, managers dashboards, and real-time tracking for customers.

  • OUTSOURCED DELIVERY

    • Expand your deliveries with driver networks like DoorDash Drive. Make your outsourced delivery feel like in-house with Cartwheel's branded tracking links.

ORDER TRACKING PAGE Lets your clients know exactly where their order is on a custom-branded page. Phone masking for direct, secure communication with drivers.
STORE APP Track and manage your deliveries in real time.
WEB DASHBOARD Manage on-demand and pre-scheduled orders, drivers and routes in one place. Create optimized routes and track drivers in real time.
DRIVER APP In-house drivers can view incoming delivery orders, order details, map navigation. The App includes age and ID verification, photo and signature capture, barcode scanner.

Powerful tools toMake every delivery profitable

01

INCREASE REPEAT ORDERS

Deliver an outstanding experience so your customers keep coming back:

  • сustomize the order journey with your brand’s logo and icons
  • give your customers control over delivery thanks to real-time order tracking
  • promote special deals for the next order to boost your revenue
02

REDUCE YOUR COSTS

Streamline your delivery operations and save your team's time:

  • provide driver location with real-time ETA's
  • easy, secure communications between customer and driver
  • smart dispatch automatically chooses the best driver: in-house or third party
03

IMPROVE ONLINE BRAND REPUTATION

Control customer satisfaction and boost positive Google reviews:

  • collect and analyze customer feedback
  • avoid negative reviews by getting an instant, actionable alert when your customer low-rates their order
  • boost your Google reviews by asking happy customers to share their positive feedback publicly

What partners say about Cartwheel

Shannon Hajverov Head of Business Development & Product Partnerships at ChowNow

Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.

Bryan Solar Head of
Restaurants

Cartwheel’s technology makes it easy for merchants to adopt and manage delivery, whether that be via in-house or outsourced drivers. Square is excited to have Cartwheel be one of the first companies to access Square’s updated delivery API. We believe Cartwheel is among the best in the market to give our Sellers the flexibility, control, and more importantly, economics that restaurants need to succeed.

Candice Barnett Vice President
Off-Premises Dining
at P.F. Chang's

Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.

Michael Osanloo CEO
of Portillo’s

Our experience with Cartwheel has been so positive that we invested in the company so they can further develop services with brands in mind.

Dino Northway Senior Manager
Off-Premise Dining at Portillo's

Cartwheel allowed us to adjust our order volume to driver availability, eliminating the worry of having enough drivers to maintain delivery quality.

Nick Scarpino SVP of Marketing
at Portillo’s

With Cartwheel we were able to use our team members to deliver our highest-value orders. Instead of relying exclusively on third-party delivery companies for fulfilment, we have been able to cross-train our staff so that they can become drivers for our own fleet.

Simon Stone Local Marketing Manager at Tacos 4 Life

Customer satisfaction is crucial to our catering business. With Cartwheel we can guarantee a smooth experience for our customers, for every order, starting with our friendly catering coordinator and ending with a swift and timely delivery. Cartwheel's easy-to-use functions allow us to schedule deliveries in advance, making sure our drivers are always available when we need them.

Would you like to see Cartwheel in action?

Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.

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