Losing orders due to driver shortages?
Turning off online ordering due to driver shortages?
Scared of losing your brand identity
and connection with customers?
Cartwheel will help you take control over your
delivery profits and customer experience
without hiring more drivers.
In-house or outsource?Now you can do both!
Cartwheel allows you to adjust your order volume to your current driver capacity and automatically request third-party drivers during peak hours based on the rules you set up.
distance
order value
driver availability
The ultimate solution forDelivery Management
Cartwheel’s all-in-one delivery management software helps you to control the pizza delivery orders you get online and by phone.
With Cartwheel, you can increase repeat orders, save on costs and streamline operations – no matter which delivery model you use.
Driver Shortage
Pen&Paper Operations
Customer-Driver Communication
DriverTracking
Non-Branded 3rd-Party Delivery
How it works
A сustomer places an order on your website, app, marketplace or by phone. The order comes to your POS.
Square POS sends the order to Cartwheel Dispatch.
Your POS sends the order to Cartwheel Dispatch. Based on pre-set rules (order value, distance, driver availability), Cartwheel automatically dispatches orders to your drivers, and the rest will be outsourced to third-party delivery providers.
Order gets to Dashboard App (web and mobile) with all necessary tools to manage the delivery efficiently: AI-powered autodispatch and autobatching, real-time driver tracking, manual driver assignment (if needed).
Using the Cartwheel Driver App, orders are either auto-assigned to your drivers or claimed on a first-come, first-served basis.
Route Optimization helps deliver orders faster. If you deliver alcohol, ID and Age verification tools keep you compliant.
Your customer receives a text message with a live-tracking link.
Customize the order tracking page with your brand logo, icons, colors, and even promo banners.
After delivery is complete, the customer receives a text message with a link to rate their experience.
Be instantly notified when a client low-rates their order, so you can reach out and solve problems before they are on Yelp.
are ready to leave a positive Google review
upgrade their rating from 4 to 5 stars
When a customer leaves a 4 or 5-star review they are invited to share their feedback publicly on Google Reviews.
Cartwheel’s Benefits
increase profitability with hybrid delivery
Run a self-delivery program alongside third-party delivery providers to boost revenues, lower costs and enhance brand experience.
Successfully manage peak time overflow
Easily adjust your order volume to current driver capacity, adding outsourced drivers when needed.
Right Drivers, Right Time
Increase repeat orders with our marketing toolkit
Keep customers coming back for more with branded order tracking, promo banners, integrated Google Reviews and a finely tuned delivery process.
Reduce costs with dispatch and fleet management tools
Streamline delivery operations and save your team's time with route optimization, driver location with ETAs, secure customer-driver communication.
What partners say about Cartwheel
GLASS Founder & CEO at OLO
With each restaurant brand comes a unique set of needs and we are proud to work with Cartwheel to offer our shared customers a simplified solution to bolster their direct channels and drive success.
Off-Premise Dining at Portillo's
Cartwheel automatically requests third-party drivers when your in-house drivers are busy, so you can continue accepting Square Online orders
Martinez Business Systems
Manager at Potbelly
With Cartwheel, our delivery program is as customizable as our menu. Since implementing Cartwheel’s tools, Potbelly has been able to offer faster, more efficient delivery to our customers from more than 400 locations nationwide.
Barnett Vice President
Off-Premises Dining
at P.F. Chang's
Cartwheel allows us to handle the highest priority orders with self-delivery, ensuring the experience is seamless, delivered with P.F. Chang’s hospitality and encouraging the customer to return for repeat deliveries through our native ordering platforms.
Our partnership complements first-party ordering from ChowNow while Cartwheel connects local independent restaurants with the tools they need to power delivery, expand capacity, and maintain control over the brand experience.
Simple onboarding
Contact us
- Fill out the form
We will get back to you ASAP.
Onboarding
- Trainings
- QA sessions
You will have a Personal Onboarding Consultant.
Launch
- Additional testing
- QA sessions
- On-time support via phone, email, or Slack channel
Congratulations - you are ready to launch!
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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