Security and trust have always been central to the way we work at Cartwheel. From the outset, we have adhered to practices that align with the expectations of our enterprise restaurant partners like Potbelly, Portillo’s, P.F. Chang’s and others, who hold us to the highest standards in terms of data handling and operational reliability.
Now, we have formal recognition of those efforts. Cartwheel has successfully completed a SOC 2 audit, confirming that our processes and controls meet the industry’s benchmark for security and reliability.
What is SOC 2?
SOC 2 (System and Organization Controls 2) is an independent audit framework developed by the American Institute of CPAs (AICPA). It evaluates how a company manages data across five key areas: security, availability, processing integrity, confidentiality, and privacy.
For technology providers like Cartwheel, SOC 2 certification is widely regarded as the standard for proving that systems are secure, resilient, and designed to protect customer information.
Why it matters
For restaurant brands, catering providers, and partners who rely on Cartwheel, this certification is more than a badge. It assures that:
- Customer and order data is protected according to strict security controls
- Our systems are designed to remain available and reliable at scale
- Processes are in place to monitor, detect, and respond to potential issues quickly
Looking ahead
While SOC 2 certification is a significant milestone, it also reflects our longstanding approach to operations. Our team is committed to continuously improving our security posture as Cartwheel grows and as customer needs evolve.
If you would like to learn more about how Cartwheel supports secure and scalable delivery management, please reach out to our team.
