Cartwheel suits
all delivery
models
Experience seamless management of Hybrid, in-house, and third-party delivery models with Cartwheel, empowering your business to efficiently track, optimize, and coordinate all your delivery operations in one unified platform.
Hybrid Delivery
Set up rules configuring the orders you want to deliver in-house and the rest will be sent to third-party drivers.
Hybrid Delivery is a fully automatic process that takes about 1 second per order.
Hybrid Delivery is a fully automatic process that takes about 1 second per order.
Mix-and-Match Your Rules
Time of
the day
the day
Customize delivery hours or days for self-delivery
Order
SIZE
SIZE
Deliver in-house the orders that exceed a certain order amount
Driver
availability
availability
Enable automatic outsourcing when all drivers are occupied
Order
Throttling
Throttling
Implement delivery limits per driver for enhanced operational efficiency
Delivery
Polygons
Polygons
Opt for geo-fenced order acceptance within polygons or radius
hybrid delivery benefits
Losing revenue due to driver
shortages? Turning off online
ordering during peak hours?
shortages? Turning off online
ordering during peak hours?
With Hybrid Delivery, you can augment
your fleet with third-party drivers and
unlock up to 20% more revenue
your fleet with third-party drivers and
unlock up to 20% more revenue
Deciding on whether to deliver in-
house or outsource the order takes
up to 10 minutes
house or outsource the order takes
up to 10 minutes
Orders are automatically dispatched
to either in-house or third-party
drivers in less than 1 second
to either in-house or third-party
drivers in less than 1 second
Losing regulars due to lack of
control over customer
experience?
control over customer
experience?
Make outsource delivery feel like in-
house with branded tracking links
and review platforms integrations
house with branded tracking links
and review platforms integrations
Case Study
Learn how Portillo's launched their Hybrid Delivery program and improved the customer experience for large delivery orders at scale.
Third-Party delivery
Make third-party delivery feel like in-house! Enhance your customer experience and
boost repeat orders with branded tracking links and Google Reviews integration.
boost repeat orders with branded tracking links and Google Reviews integration.
lower rates
Leveraging our vast client network, we have negotiated low pricing with third-party delivery providers, which can be even further reduced for operators with substantial delivery volume. With no commission!
Save
costs
fallback DSP
if your preferred fleet is not available, other services always have your back
Save
reputation
real-time tracking
be always aware of where all third-party drivers are in real time with built-in tracking
Save
time
custom branding
boost repeat orders with branded tracking links and Google Reviews integration
Save
customers
Case Study
Self-delivery benefits outweigh costs: How P.F. Chang's increased repeat orders and average check by controlling the holistic customer experience.
In-house delivery
delivery management tools
AI-powered auto-dispatching
Proof of delivery tools
Smart routing
Order checklist
ID and Age verification for alcohol
Marketing suite
Branded real-time tracking link
Promotional banners
Online review booster
Reports and analytics
Analyze KPIs from time order placed to time order delivered
Track shift hours, number of deliveries, miles driven, etc.
Driving behavior reports
Review customers' ratings of drivers
Store, Regional, and HQ-levels
integrations
Cartwheel provides your with an extensive list of integrations to choose from. You get seamless access to ordering apps, POS, loyalty platforms, delivery providers, and more through our advanced API.
Need a solution for catering delivery?
Meet the most flexible catering delivery management software!
Would you like to see Cartwheel in action?
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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