Catering Growth.
Delivered.
Delivered.
Meet the most flexible catering delivery management
software with real-time tracking, backup drivers and more.
software with real-time tracking, backup drivers and more.
brands who trust us
Losing customers? Without real-time
tracking, you might. 90% of customers
prefer catering services with tracking
tracking, you might. 90% of customers
prefer catering services with tracking
Cartwheel’s real-time tracking gives
you and your customers peace of mind
and enhanced delivery experience
you and your customers peace of mind
and enhanced delivery experience
Struggling to hire drivers or maintain a full
delivery team? This can lead to delayed or
missed deliveries, hurting your business
delivery team? This can lead to delayed or
missed deliveries, hurting your business
Get access to a high-quality backup
solution, ensuring you always have the
drivers you need to meet the demand
solution, ensuring you always have the
drivers you need to meet the demand
Struggling to manage catering orders
from multiple sources? It can be chaotic
without the right system in place
from multiple sources? It can be chaotic
without the right system in place
Cartwheel offers a unified approach,
putting all your catering sources in one
place for easy management
putting all your catering sources in one
place for easy management
Cartwheel for Operators
Manage and organize your catering deliveries effortlessly
on Web, iPad or Android tablet.
on Web, iPad or Android tablet.
Manage efficiently
Streamline incoming orders, assign drivers effortlessly, track orders in real-time, and gain valuable insights with comprehensive analytics to optimize your delivery operations and improve efficiency.
Communicate easily
Dispatcher-Driver Chat connects drivers to the entire dispatcher team for prompt resolutions, eliminating the need for multiple chats. Chat features include push notifications, photo attachments, and order details.
Deliver accurately
Order checklists, proof-of-delivery tools, AI route optimization for timely delivery, order batching to ensure correct deliveries and customer satisfaction.
Cartwheel for Drivers
Drivers love Cartwheel. Our user-friendly interface, fast onboarding and powerful features simplify navigating and managing deliveries. Our app store ratings speak for themselves.
Dispatcher-driver chat
Any available dispatcher can respond to driver requests, ensuring quicker resolutions. Plus push notifications, photo attachments, access to order details from the chat, and more.
Easy to use
Smooth in-app onboarding, optimized route planning, one-click navigation, order checklists and seamless communication tools make drivers’ job easier.
Proof of delivery
Order status push notifications, built-in ID verification, barcode scanner, photo & signature capture and compliance tools for alcohol delivery.
customer satisfaction
Access to all order info to ensure order accuracy, secure communication between customers and drivers through masked phone calls and texts.
Cartwheel for your Customers
Keep customers coming back for more with branded order tracking, promo banners, integrated Google Reviews and a finely tuned delivery process.
real-time tracking
Keep customers informed about the progress of their catering orders through a branded tracking link. For catering businesses, this means enhanced customer satisfaction and reduced inquiries.
Promo banners
Branded tracking page with promotional banners helps restaurants increase repeat orders by up to 10%. Promote your special offers, inform clients about new products or come up with your own way to use this option. Banners are cutomizable.
Google Reviews integration
Your customers are invited to share their feedback publicly whenever they leave a 4 or 5-star rating.
If a customer low-rates ther order, you get an actionable notification to solve the issue before it hits Yelp.
60%
leave a positive Google review within the first month after the feature implementation
20%
are still willing to leave a positive review after a year
Catering Delivery Tracking is a Must
are more likely to order
from a restaurant that
offers delivery tracking
from a restaurant that
offers delivery tracking
of operators say they're
investing in customer
delivery tracking
investing in customer
delivery tracking
Delivery tracking helps keep
restaurant staff off the phones
restaurant staff off the phones
77%
of orderers don't contact a restaurant when the restaurant provides tracking
Delivery tracking helps keep
restaurant staff off the phones
restaurant staff off the phones
66%
less compensation paid per order
24%
fewer inbound customer service calls
Success Story
Long-standing mutual customer of ezCater and Cartwheel, P.F. Chang’s, implemented driver
management, which increased customer satisfaction and drove repeat orders.
management, which increased customer satisfaction and drove repeat orders.
Improved customer
satisfaction with holistic
delivery experience
satisfaction with holistic
delivery experience
Significantly reduced time
and manual errors in cross-
managing catering channels
and manual errors in cross-
managing catering channels
Increased repeat orders
with real-time
order updates
with real-time
order updates
Boosted driver
satisfaction, retention,
and recruitment
satisfaction, retention,
and recruitment
providing delivery
updates results in a
42% decrease in
fulfillment issues
updates results in a
42% decrease in
fulfillment issues
What partners say about Cartwheel
P.F. Chang's has used Cartwheel to power deliveries for years. We're thrilled that ezCater orders are now integrated into the platform, enabling us to control delivery across all order sources and channels.
Jessica Jami
Director of Off-Premise Dining at P.F. Chang's.
See Cartwheel
in action!
in action!
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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