catering & events
Catering Growth.
Delivered.
Delivered.
Meet the most flexible catering delivery management
software with Hybrid Delivery, real-time tracking, backup drivers and more.
software with Hybrid Delivery, real-time tracking, backup drivers and more.
brands who trust us
Losing revenue due to driver shortages? Forced to reject valuable catering orders?
With Hybrid Delivery, you can combine in-house and third-party deliveries to deliver all the incoming orders
Losing customers? Without real-time tracking, you might. 90% of customers prefer catering services with tracking
Cartwheel’s real-time tracking gives you and your customers peace of mind and enhanced delivery experience
Struggling to manage catering orders from multiple sources? It can be chaotic without the right system in place
Cartwheel offers a unified approach, putting all your catering sources in one place for easy management
Cartwheel for Dispatchers
Manage and organize your catering deliveries effortlessly on Web or tablet.
Driver management
Streamline incoming orders, assign drivers, track orders in real-time, and gain valuable insights with comprehensive analytics to optimize your delivery operations and improve efficiency.
Team Communication
Dispatcher-Driver Chat connects drivers to the entire dispatcher team for prompt resolutions, eliminating the need for multiple chats. The features include push notifications, photo attachments, and order details.
Quality Assurance
Order checklists, proof-of-delivery tools, AI route optimization for timely delivery, order batching to ensure correct deliveries and customer satisfaction.
Cartwheel for Drivers
Drivers love Cartwheel. Our user-friendly interface, fast onboarding and powerful features simplify navigating and managing deliveries. Our app store ratings speak for themselves.
Dispatcher-driver chat
Any available dispatcher can respond to driver requests, ensuring quicker resolutions. Plus push notifications, photo attachments, access to order details from the chat, and more.
Easy to use
Smooth in-app onboarding, optimized route planning, one-click navigation, order checklists and seamless communication tools make drivers’ job easier.
Proof of delivery
Order status push notifications, built-in ID verification, barcode scanner, photo & signature capture and compliance tools for alcohol delivery.
customer satisfaction
Access to all order info to ensure order accuracy, secure communication between customers and drivers through masked phone calls and texts.
Cartwheel for your Customers
Keep customers coming back for more with branded order tracking, promo banners, integrated Google Reviews and a finely tuned delivery process.
real-time tracking
Keep customers informed about the progress of their catering orders through a branded tracking link. For catering businesses, this means enhanced customer satisfaction and reduced inquiries.
Promo banners
Branded tracking page with promotional banners helps restaurants increase repeat orders by up to 10%. Promote your special offers, inform clients about new products or come up with your own way to use this option. Banners are cutomizable.
Google Reviews integration
Your customers are invited to share their feedback publicly whenever they leave a 4 or 5-star rating.
If a customer low-rates ther order, you get an actionable notification to solve the issue before it hits Yelp.
60%
leave a positive Google review within the first month after the feature implementation
20%
are still willing to leave a positive review after a year
Catering Delivery Tracking is a Must
are more likely to order
from a restaurant that
offers delivery tracking
from a restaurant that
offers delivery tracking
of operators say they're
investing in customer
delivery tracking
investing in customer
delivery tracking
Delivery tracking helps keep
restaurant staff off the phones
restaurant staff off the phones
77%
of orderers don't contact a restaurant when the restaurant provides tracking
Delivery tracking helps keep
restaurant staff off the phones
restaurant staff off the phones
66%
less compensation paid per order
24%
fewer inbound customer service calls
Third-Party Catering Delivery
Delivering catering orders in-house provides control over the entire process, guarantees a superior customer experience, and
brings higher tips. If in-house isn't an option, we've partnered with trusted delivery providers for competitive rates.
brings higher tips. If in-house isn't an option, we've partnered with trusted delivery providers for competitive rates.
Vehicles tailored specifically for
catering deliveries
catering deliveries
Trained catering drivers,
equipped with hot bags and carts
equipped with hot bags and carts
White-label deliveries
50+ local DSPs
Сase Study
dlivrd's integration with Cartwheel offers restaurant owners and catering managers a more
efficient, flexible, and cost-effective way to manage delivery operations.
efficient, flexible, and cost-effective way to manage delivery operations.
96%
on-time
pick-up
pick-up
97%
on-time
deliveries
deliveries
100%
success
rate
rate
trusted DSP
Since we started using DLIVRD's integrated solution with Cartwheel, our catering delivery operations have become faster and more efficient.
Bryce Cole
Owner of Paul French
Bakery and Cafes
Bakery and Cafes
See Cartwheel
in action!
in action!
Talk to a Cartwheel expert to learn more how our solution can help you boost your revenue and increase repeat orders.
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